Agility

Context: We have a goal requiring creative effort. We want to succeed.

Overplanning increases risk …

When embarking on a creative project, success seems certain. We plan optimistically, and then almost immediately after we start, delays and challenges emerge. The plan and likely outcome keep diverging. We become more realistic. We double down on effort. We plan with more detail, but encounter even more problems.

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Align to a Driving Purpose

Barack Obama, Sasha Obama and team prepare burritos the DC Central Kitchen team prepare burritos while volunteering at the DC Central Kitchen in Washington, D.C., on Martin Luther King Day, Jan. 20, 2014. (Official White House Photo by Pete Souza)

Context: People are working. Their efforts should produce something important.

Unfocused activities produce poor results …

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Limit Work in Progress

Agile Base Pattern: Limit Work in Process Context: We measure progress and experiment with processes and products. However, experiments can take a long time, and failures can have huge costs. We have a lot of balls in the air, a lot of inventory to sell, and a lot of great stuff that isn’t quite done yet.

We have a problem …

We adapt too slowly …

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Measure Progress with Leading Indicators

Context: We can study others who succeed, imitate their activities and gain their skills. But these activities create nothing new. Once we have reached their capabilities, how do we know if we’ve improved?

Long-term success metrics provide poor short-term guidance …

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Experiment to improve

Agile Base Pattern: Adaptively Experiment for Improvement

Context: Plenty of data informs us. We can forecast when things will happen. Our progress metrics are aligned with long term goals. But externalities impede our progress: competitors emerge, delays harm us. We are passive victims of outside circumstance.

Passivity until risks are revealed can be too late …

We suspect unknown dangers, economic loss, and growing ineffectiveness. Our friends reassure us, choosing their words carefully. Existing data is eerily stable. We aren’t learning anything new.
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Embrace Collective Responsibility

Embrace Collective Responsibility

Context: It takes us time to decide to fix problems, and we let some problems fester because we don’t want to get anywhere near them. When we are on a team, we can blame someone or something else for a problem, and often do. We might blame our own permanent flaws for a problem, feeling guilty. None of this blaming seems to fix anything, but we stick to our comfort zone. Pitching in to fix problems can associate us with the problem and put us in danger. It might be a tar baby.

We delay improvement by avoiding responsibility, leaving problems unresolved…

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Fix Systemic Problems

Context: When unimpeded by outside forces, we rapidly adapt to circumstances and succeed, but this perfect independence rarely exists.

Problem: External factors limit our flow …

We don’t have the knowledge, specialty resources, elasticity or authorization to do everything ourselves, but relying on others puts us at risk.

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